Trading Hours

Standard Opening Hours

Monday 10:00am - 06:00pm
Tuesday 10:00am - 06:00pm
Wednesday 10:00am - 06:00pm
Thursday 10:00am - 06:00pm
Friday 10:00am - 09:00pm
Saturday 10:00am - 06:00pm
Sunday 10:00am - 06:00pm

    Australia Day Tuesday 26th January  10am-6pm 
    Labour Day Monday 14th March  10am-6pm  
    Good Friday Friday 25th March  CLOSED 
    Easter SaturdaySaturday 26th March  10am-6pm  
    Easter Sunday Sunday 27th March  10am-6pm  
    Easter Monday  Monday 28th March  10am-6pm  
    ANZAC Day Monday 25th April 1pm-6pm  
    Queen's Birthday Monday 13th June 10am-6pm  
    Grand Final FridayFriday 30th September 10am - 9pm
    Melbourne CupTuesday 1st November 10am-6pm 

    *Homemaker retailers and South Wharf Promenade venues may trade alternate trading hours. Please check with individual retailers for further details.

  • Services

    At DFO South Wharf we are committed to offering the total shopping experience and provide the following services to make your time at Direct Factory Outlets enjoyable.

    There are 3,000 parking bays available with 1,600 parking bays undercover. A 50% parking discount is available to all customers of DFO South Wharf, Homemaker Hub and South Wharf Promenade.

    Food Court
    There is one food court at DFO South Wharf offering customers a range of cuisines. Whether you're after a quick bite, coffee and cake or a meal, our food outlets have something to suit all tastes. The food court is open from 10.00am until 6.00pm from Saturday to Thursday and 10am – 9pm on Friday.

    Bus Tours 
    We are happy to welcome bus tour groups to DFO South Wharf. Bookings are essential and should be made through our Centre Management office by calling (03) 9099 1111. 

    Credit Cards
    Most major credit cards are accepted in stores. However, we recommend you check with individual stores prior to purchase. 

    Parents' Rooms 
    All of our toilet areas offer separate parents rooms with microwaves and change tables.

    Lost and found property
    Please contact Centre Management if you have lost or found an item in the Centre.

    Complimentary Wheelchair & Pram Hire
    We offer complimentary use of this equipment to make your visit a relaxed and comfortable one. To book a Wheelchair or Stroller, please phone contact our Customer Service Staff. 

    Luggage storage
    For hands free shopping experience DFO provides luggage storage service which is available at Centre Management during weekdays and Customer Service Desk on the weekends. This service is free of charge. 

    Free public WiFi
    Free Wifi is available at DFO South Wharf in the Basement Food Court and Level 1 Homemaker. To connect: Ensure WiFi is enabled on your device. Select the available network profile 'Free WiFi DFO South Wharf' and follow the prompts. Terms and conditions apply 

    For your convenience, you can find ATMs in the Centre, in the following locations:

    Basement level:
    ANZ Bank - behind the escalator in the Food Court, in between Dolce Gelateria and Jooce Lab.
    National Australia Bank - behind the escalator in the Food Court, in between  Dolce Gelateria and Jooce Lab.

    Bendigo Bank - bottom of the escalator, in between Studio Coffee and Jay Jays.
    Commonwealth Bank - bottom of the escalator, in between Studio Coffee and Jay Jays.

    Ground level:
    Bendigo Bank - directly in front of the Customer Service Desk (opposite Speedo).
    Customers ATM - directly in front of the Customer Service Desk (opposite Speedo).
    DC Payments - opposite Converse (Authentic Factory Outlet).
    Westpac - opposite Converse (Authentic Factory Outlet).

    External (Ground):
    Citi Bank - from the car park exit on Ground Level, walk left towards the Hilton Hotel. The ATM will be on your left, attached to the Urban Hub Food & Liquor store.

  • Contact DFO South Wharf

    Phone: (03) 9099 1111
    Post: 20 Convention Centre Place, South Wharf, Melbourne VIC 3006
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